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Job Openings

Let's work together

Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players.

Benefits & Perks
  • Awesome office space
  • Daily meals in Bridging for day & night shifts
  • Quarterly events and Rewards & Recognitions

Success starts with having the right people. At Bridging, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Bridging to sustain high levels of profitability and success while evolving along with the Internet for almost a decade!

Collection Officer

2 Openings
Experience:

2-8 Years

Night Shift

We are looking for a candidate who is mature, understands the criticality of the job, have the ability to speak persuasively and listen critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result oriented person who can look forward to a rewarding job and fair earnings.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a candidate who is mature, understands the criticality of the job, have the ability to speak persuasively and listen critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result oriented person who can look forward to a rewarding job and fair earnings.

Responsibilities:
  • To call and follow up on allocated cases under the overdue payments.
  • Review, follow and update all the allocated cases. Collect payments and curb the overdue payment accounts.
  • Follow the standard operating procedures as set up by the company.
  • Seek HELP, ASK wherever in doubt & ESCALATE wherever required.
  • Ability to multitask and meet deadlines. Prioritize tasks to ensure the successful completion of each debt collection attempt. Achieve the targeted resolution in respective buckets every month as set by the business.
  • Handle the queries of doctors and patients.
Requirements:
  • Ability to negotiate with clients and resolve conflicts.
  • Must have minimum 2 years experience in US Collection Officer.

Customer Support Executive

1 Opening
Experience:

2-7 Years

Night Shift

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Requirements:
  • Must have minimum 1 year of experience in international voice process.
  • Proven customer support experience.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize and manage time effectively.
  • High school diploma or equivalent; college degree preferred.

Digital Marketing Executive

1 Opening
Experience:

0-2 Years

Day Shift

A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising.

Responsibilities:
  • Assist in the formulation of strategies to build a lasting digital connection with consumers
  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
  • Be actively involved in SEO efforts (keyword, image optimization etc.)
  • Prepare online newsletters and promotional emails and organize their distribution through various channels
  • Guest posting on various sites
  • Provide creative ideas for content marketing and update website
  • Collaborate with designers to improve user experience
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
  • Acquire insight in online marketing trends and keep strategies up-to-date
Requirements:
  • Good written communication
  • Analytical skills
  • Good knowledge of the basics of digital marketing
  • Basic knowledge of web development
  • Bachelors degree

Inside Sales Expert

5 Openings
Experience:

1-8 Years

Night Shift

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Responsibilities:
  • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand customer needs and requirements.
  • Close sales and achieve quarterly quotas.
  • Assesses competitors by analysing and summarising competitor information and trends and identifying sales opportunities.
  • Research accounts, identify key players and generate interest.
  • Maintain and expand your database of prospects within your assigned territory.
  • Perform effective online demos to prospects.
Requirements:
  • Proven inside sales experience.
  • Track record of over-achieving quota.
  • Strong phone presence and experience in B2B US sales.
  • Proficient with corporate productivity and web presentation tools.
  • Experience working with Salesforce.com or similar CRM.
  • Excellent verbal and written communications skills.
  • Strong listening and presentation skills.
  • Ability to multitask, prioritise, and manage time effectively.

QA

1 Opening
Experience:

3-8 Years

Day Shift

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you. Ultimately, you will ensure that our products, applications and systems work correctly.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you. Ultimately, you will ensure that our products, applications and systems work correctly.

Responsibilities:
  • Review and analyse system specifications
  • Good understanding of functional and API testing
  • Web based and Mobile Applications testing
  • Experience in payment gateways (stripe preferably)
  • Collaborate with QA Engineers to develop effective strategies and test plans
  • Execute test cases (manual or automated) and analyse results
  • Evaluate product code according to specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Help troubleshoot issues
  • Experience in continuous performance testing practices
  • Good Experience in SQL
  • Must have strong analytical and problem solving skills
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements:
  • Proven experience as a QA tester or similar role
  • Experience in project management and QA methodology
  • Familiarity with Agile frameworks and regression testing is a plus
  • Ability to document and troubleshoot errors
  • Hands on experience of test management software (e.g. qTest, Zephyr) and SQL
  • Excellent communication skills
  • Mobile app testing is a must
  • Analytical mind and problem-solving aptitude
  • Should be having hands on knowledge on database testing, payment gateway (stripe) with MySQL
  • Must have experience in handling any of the payment gateway

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