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Job Openings

Let's work together

Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players.

Benefits & Perks
  • Awesome office space
  • Daily meals in Bridging for day & night shifts
  • Quarterly events and Rewards & Recognitions

Success starts with having the right people. At Bridging, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Bridging to sustain high levels of profitability and success while evolving along with the Internet for almost a decade!

App Marketing Executive

1 Opening
Experience:

3-8 Years

Night Shift

We are looking for an App Marketing Executive who’s job will be to promote Practina as a Social Media Promotion App - one app to handle, run and manage all social media platforms while running ads to promote their business. The main role will be to ensure App installations and engagement, App store optimization (ASO) along with that, managing SMS/Email/Push communications to users to drive more engagement and revenues from the app.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an App Marketing Executive who’s job will be to promote Practina as a Social Media Promotion App - one app to handle, run and manage all social media platforms while running ads to promote their business. The main role will be to ensure App installations and engagement, App store optimization (ASO) along with that, managing SMS/Email/Push communications to users to drive more engagement and revenues from the app.

Responsibilities:
  • Build a comprehensive digital marketing strategy for promotion of Practina App / Plan and execute campaigns to increase app downloads and boost the total user base via apps.
  • App Analytic tools - Hands on experience with leading app analytic tools like AppsFlyer, Localytics, Google Analytic, Sensor Tower, Appannie.
  • Create, run and optimize campaigns to increase Practina App download and increase no of subscribers/users via the app itself.
  • Drive performance marketing via Google Ad Words, Facebook & Instagram Ads, Quora Ads, Taboola, Display Ads, etc and remarketing lists to promote downloads.
  • Establish, implement and measure the effectiveness of mobile app paid advertising initiatives to drive adoption and engagement of a mobile app.
  • On-page and Off-page activities for Play Store and App-Store.
  • Collaborate closely with mobile app teams, technical, business, and support teams to manage simultaneous time sensitive projects.
Requirements:
  • Excellent verbal and written communication.
  • Extensive experience in Mobile Installations, Social Media Management, online and offline Marketing & Branding.
  • Ability to think strategically and execute methodically.
  • Creative problem solver who is passionate about inventing new ways to approach retail.
  • Ability to work in a fast-paced environment where continuous innovation is expected.
  • Excellent understanding of consumer brand advertising strategies especially in the digital and high-technology mobile and social space.
  • Ability to work under pressure and target driven environment.
  • Graduate/Post Graduate in any field.

Business Analyst

1 Opening
Experience:

2-8 Years

Day Shift

We are looking for an Analyst who can review, analyze and evaluate business systems and user needs, document the requirement, define scope and objectives and formulate systems to parallel overall business strategies.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an Analyst who can review, analyze and evaluate business systems and user needs, document the requirement, define scope and objectives and formulate systems to parallel overall business strategies.

Responsibilities:
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
  • Writing Requirement Specification/Functional Requirement Document (FRD), SRS Document, Product backlog, Competitive Analysis.
  • Creating Sitemaps /IA / Flow Diagrams/ Wireframes in Balsamiq / Visio / Axure.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artefacts as needed.
  • Functional requirements (Business Requirements Document).
  • Use Cases, GUI, Screen, and Interface designs.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Should have knowledge of payment gateways like stripe, Braintree etc.
  • Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion.
  • Collaborate with other team members (involved in the requirements gathering, testing, roll-out, and operations phases) to ensure seamless transitions.
  • Communicate business requirements & work closely with development teams to ensure accurate understanding and implementation.
  • Guide and assist in the development of project outputs such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture (if needed), test cases, and deployment plans.
Requirements:
  • Good communication skills.
  • Analytical, leadership, Planning skills.
  • Should be technically sound.
  • Bachelor's degree with a specialization in Computer Science, IT or other computer-related disciplines.
  • Good knowledge of MS Excel.

Back-end /Node JS Developer

2 Openings
Experience:

2-6 Years

Day Shift

We are looking for an experienced Node.js Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an experienced Node.js Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

Responsibilities:
  • The ideal candidate should be able to understand the business requirements, good knowledge of the latest technologies & codes used.
Requirements:
  • Hands-on experience on object-oriented application building in a professional environment.
  • Agile/Scrum development cycle understanding.
  • Thorough understanding of relational databases such as MySQL or Node JS, Angular JS, CSS, HTML5.
  • Excellent coding skill in Node.js, JavaScript, Python.
  • Proficiency in Linux environment.
  • Experience with the Express.js framework.
  • Good understanding of client & server side interface.

Collection Officer

2 Openings
Experience:

1-6 Years

Night Shift

We are looking for a candidate who is mature, understands the criticality of the job, has the ability to speak persuasively, and listens critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result-oriented person who can look forward to a rewarding job and fair earnings.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a candidate who is mature, understands the criticality of the job, has the ability to speak persuasively, and listens critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result-oriented person who can look forward to a rewarding job and fair earnings.

Responsibilities:
  • The primary responsibility is to make outbound calls and collect overdue payments for the US and Canada Healthcare Systems.
Requirements:
  • Must have minimum 1 year of experience in international voice process.
  • To call and follow up on allocated cases under the overdue payments.
  • Review, follow and update all the allocated cases. Collect payments and curb the overdue payment accounts.
  • Follow the standard operating procedures as set up by the company.
  • Seek HELP, ASK wherever in doubt & ESCALATE wherever required.
  • Ability to multitask and meet deadlines. Prioritize tasks to ensure the successful completion of each debt collection attempt. Achieve the targeted resolution in respective buckets every month as set by the business.
  • Ability to negotiate with clients and resolve conflicts.
  • Must have a minimum of 6 months experience as a US Collection Officer.

Customer Support Executive

4 Openings
Experience:

1-6 Years

Night Shift

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Requirements:
  • Must have minimum 1 year of experience in international voice process.
  • Proven customer support experience.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize and manage time effectively.
  • High school diploma or equivalent; college degree preferred.

Database Developer

1 Opening
Experience:

3-6 Years

Day Shift

We are looking for an experienced Database Developer to join our team. As a Database Developer, at our company, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing, and maintaining our company’s databases.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an experienced Database Developer to join our team. As a Database Developer, at our company, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing, and maintaining our company’s databases.

Responsibilities:
  • Provide guidance and support to Application Developers.
  • Assist with schema design, code review, SQL query tuning.
  • Install, tune, implement and upgrade DBMS installations.
  • Write and deploy SQL patches.
  • Upgrade and improve application schema and data upgrades.
  • Process work accurately and in a timely manner.
  • Pay attention to detail at all times.
  • Proactively and regularly make recommendations for system improvements.
  • Collate, prepare and present statistical information for internal and external use.
Requirements:
  • Bachelor’s degree in computer science or a related information technology field.
  • 3 years of experience with programming languages such as PL/SQL coding.
  • Easily design and implement a business process into functional and efficient code.
  • Implement and manage company data management practices and policies.
  • 3 years of experience in administering, managing, and tuning databases.
  • 3 years of experience with Oracle RAC, SQL Server, or MySQL.
  • Good understanding of data and schema standards and concepts.
  • Good understand database design, implementation, troubleshooting, and maintenance.
  • Expertise in SQL.
  • Sense of ownership and pride in your performance and its impact on the company’s success.
  • Critical thinker and problem-solving skills.
  • Team player.
  • Good time-management skills.
  • Great interpersonal and communication skills

Digital Marketing Specialist

1 Opening
Experience:

1-3 Years

Night Shift

A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

A digital marketing professional is expected to effectively use all marketing tools and techniques like PPC, SEO, SEM, email, social media, and display advertising.

Responsibilities:
  • Assist in the formulation of strategies to build a lasting digital connection with consumers.
  • Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.).
  • Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness.
  • Be actively involved in SEO efforts (keyword, image optimization etc.).
  • Prepare online newsletters and promotional emails and organize their distribution through various channels.
  • Guest posting on various sites .
  • Provide creative ideas for content marketing and update website.
  • Collaborate with designers to improve user experience.
  • Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.).
  • Acquire insight in online marketing trends and keep strategies up-to-date.
Requirements:
  • Good written communication.
  • Analytical skills.
  • Good knowledge of the basics of digital marketing.
  • Good knowledge of Google Analytics.
  • Basic knowledge of web development.
  • Bachelor's degree.

Email Marketing Specialist

1 Opening
Experience:

2-8 Years

Night Shift

We are looking for sharp and innovative Emailing Marketing Specialists. In this position, you will be required to oversee all aspects of email marketing campaigns, including market research, content creation, and the dissemination of copy. As an Email Marketing Specialist, you will also be required to collaborate with coworkers across departments to ensure maximum uptake of offerings.
To be successful as an Email Marketing Specialist, you should demonstrate the ability to create accessible, engaging, and memorable texts. Ultimately, an outstanding Email Marketing Specialist will remain abreast of technological developments that facilitate the dissemination and monitoring of campaign features.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for sharp and innovative Emailing Marketing Specialists. In this position, you will be required to oversee all aspects of email marketing campaigns, including market research, content creation, and the dissemination of copy. As an Email Marketing Specialist, you will also be required to collaborate with coworkers across departments to ensure maximum uptake of offerings.
To be successful as an Email Marketing Specialist, you should demonstrate the ability to create accessible, engaging, and memorable texts. Ultimately, an outstanding Email Marketing Specialist will remain abreast of technological developments that facilitate the dissemination and monitoring of campaign features.

Responsibilities:
  • Conducting market research to better comprehend prevailing consumer behaviors.
  • Reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs.
  • Conceptualizing marketing campaigns that speak directly to the pain points of existing and prospective clientele.
  • Getting well-written copy that is free from mistakes in coordination with Content Team.
  • Collaborating with Graphic Designers to improve the appearance layout of outputs.
  • Maintaining a database of customers who have opted to receive our correspondence as well as maintain promotional databases to increase users.
  • Distributing emails through the use of automation software.
  • Monitoring and reporting on the utility of each campaign.
  • Great knowledge of coding (HTML, CSS).
  • Experience in direct marketing campaigns and conversions.
  • Keen eye for design and possesses exceptional writing and grammar skills.
  • Expert understanding of what topics and products customers are interested in consuming.
  • Can manipulate templates and graphics.
  • Ability to interpret key analytic trends into measurable trends and ability to A/B test campaigns with audiences.
  • Use Google Analytics, Google AdWords, and other relevant sites.
  • Drive traffic to company pages, keep our users engaged and increase conversions via mail campaigns.
Requirements:
  • Degree in Marketing Management, Advertising, Communications, or similar with minimum 2+ years of experience.
  • Strong Written and Verbal Communication Skills, Editing, Self- Motivated, Strong Leadership Skills, Team-Oriented, Goal-Oriented, Strong Attention to Detail.
  • Proven experience creating high-impact, unique marketing campaigns.
  • Prior database management experience, preferably in a similar role.
  • Familiarity with pertinent automation and performance evaluation software.
  • Excellent project management skills specific to marketing.
  • Outstanding copywriting and copyediting abilities.
  • Ability to harness collaboration to produce well-crafted content.
  • Drive, ingenuity, and gumption.
  • Willingness to work extended hours to ensure that projects are completed, as needed.

Front End Developer

3 Openings
Experience:

2-6 Years

Day Shift

We are looking for a Front End (Angular) Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a Front End (Angular) Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.

Responsibilities:
  • Angular (JS/2+ versions) application development with advanced knowledge/deep understanding of web application framework.
  • Designing and developing user interfaces using Angular (JS/ 2+) Framework best practices.
  • Works with Scrum team to develop and define application scope and objectives and prepare functional and/or technical specifications using Agile methodologies.
  • Collaborates with engineers, graphic designers, analyzes, classifies complex change requests, reviews and evaluates possible enhancements.
  • Analyzes and evaluates detailed business and technical requirements, troubleshooting systems.
  • Develops and performs unit testing, identifies & fixes bugs.
  • Improve systems uptime by improving system quality.
  • Codes and maintains complex components of information systems.
  • Self-organizing takes initiative to drive resolution to open issues.
  • Develops and maintains active relationships with the business to better understand business requirements.
  • Technical documentation and peer reviews.
  • Experienced JavaScript/Angular(JS/2+) Developer to work with complex multi-tier applications.
  • A result-oriented mobile development organization is responsible for application development, release management, support systems and ongoing support.
  • Delivering a complete front-end application and ensuring high performance on mobile & desktop.
  • Writing tested, idiomatic, and documented JavaScript, HTML, and CSS.
  • Cooperating with the back-end developer in the process of building the RESTful API.
  • Communicating with external web services.
Requirements:
  • Proficient in HTML, CSS, JS, AngularJS and Angular 2+ framework.
  • Must be up to date with the knowledge of technologies and syntax like ES6 and Typescript.
  • Demonstrate skills related to troubleshooting issues, coordination and collaboration.
  • Experience Unit testing (Industry Standard tools).
  • Strong Analytical skills, strong verbal and written communication skills, Agile Scrum development.
  • Experienced with version control systems (GitLab preferred) is required.
  • Creating self-contained, reusable, and testable modules and components.
  • Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
  • Validating user actions on the client-side and providing responsive feedback.
  • Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed.
  • Creating custom, general use modules and components which extend the elements and modules.
  • Architecting and automating the build process for production, using task runners or scripts.

Full Stack Developer

2 Openings
Experience:

2-6 Years

Day Shift

We are looking for a Developer who is responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a Developer who is responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features.

Responsibilities:
  • Strong knowledge of Angular 2+, Node.js, MySQL, MongoDB, HTML, CSS3.
  • Experience in AWS services.
  • In-depth knowledge of scalability, systems engineering, design patterns, and algorithms.
  • Proficient with Web Services/Technologies.
  • Familiarity with RESTful APIs.
  • Familiarity with code versioning tools Git.
  • Great product sense and design sense; excellent technical judgement and architecture experience.
Requirements:
  • B.Tech. / B.E. / MCA / M.Tech.
  • Excellent communication skills with a problem-solving attitude.
  • An inclination to contribute to the creative process.
  • Team-player, flexible, and able to work in a fast-paced environment.

Inside Sales Executive

27 Openings
Experience:

1-7 Years

Early Morning / Afternoon / Night Shift

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Responsibilities:
  • Manage the inside sales representatives team.
  • Set and track sales targets for your team.
  • Suggest and implement improvements in the sales administration process.
  • Coordinate department projects to meet deadlines.
  • Report on sales metrics and suggest improvements.
  • Prepare monthly, quarterly and annual sales forecasts.
  • Use customer feedback to generate ideas about new features or products.
  • Research and discover methods to increase customer engagement.
  • Ensure sales, finance and legal policies and procedures are met.
  • Build an open-communication environment for your team.
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales.
Requirements:
  • Must have minimum 1 year of experience in US sales.
  • Proven work experience as an Inside sales manager.
  • Hands on experience with CRM software and MS Excel.
  • In-depth understanding of the sales administration process.
  • Excellent interpersonal and team management skills.
  • Strong analytical and organizational skills.
  • Numerical abilities and problem-solving attitude.
  • Master’s/ Bachelor’s degree in Sales, Business Administration or relevant field.

Inside Sales Manager

2 Openings
Experience:

8-12 Years

Early Morning / Afternoon / Night Shift

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team. The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team. The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

Responsibilities:
  • Manage the inside sales representatives team.
  • Set and track sales targets for your team.
  • Suggest and implement improvements in the sales administration process.
  • Coordinate department projects to meet deadlines.
  • Report on sales metrics and suggest improvements.
  • Prepare monthly, quarterly and annual sales forecasts.
  • Use customer feedback to generate ideas about new features or products.
  • Research and discover methods to increase customer engagement.
  • Ensure sales, finance and legal policies and procedures are met.
  • Build an open-communication environment for your team.
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales.
Requirements:
  • Must have experience in US sales.
  • Proven work experience as an Inside sales manager.
  • Hands on experience with CRM software and MS Excel.
  • In-depth understanding of the sales administration process.
  • Excellent interpersonal and team management skills.
  • Strong analytical and organizational skills.
  • Numerical abilities and problem-solving attitude.
  • Master’s/ Bachelor’s degree in Sales, Business Administration or relevant field.

Project Coordinator

1 Opening
Experience:

2-10 Years

Day Shift

Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with product owners and internal teams to deliver results on deadlines. Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time and meet high quality standards.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with product owners and internal teams to deliver results on deadlines. Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time and meet high quality standards.

Responsibilities:
  • Analyze risks and opportunities.
  • Assign tasks to internal teams and assist with schedule management.
  • Monitor project progress and handle any issues that arise.
  • Work with the Project Manager to eliminate blockers.
  • Developing project strategies.
  • Ensuring project deadlines are met.
  • Use tools to monitor working hours, plans and expenditures.
  • Create and maintain comprehensive project documentation, plans and reports.
  • Undertaking project tasks as required.
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Requirements:
  • Proven work experience as a Project Coordinator or similar role.
  • Experience in project management, from conception to delivery.
  • An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
  • Solid organizational skills, including multitasking and time-management.
  • Strong client-facing and teamwork skills.
  • Familiarity with risk management and quality assurance control.
  • Hands-on experience with project management tools (e.g. Jira/Agile).
  • Excellent communication skills.
  • Bachelor's degree.

QA Tester

1 Opening
Experience:

2-8 Years

Day Shift

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.

Responsibilities:
  • Review and analyze system specifications.
  • Good understanding of functional and API testing.
  • Web based and Mobile Applications testing.
  • Experience in payment gateways (stripe preferably).
  • Collaborate with QA Engineers to develop effective strategies and test plans.
  • Execute test cases (manual or automated) and analyze results.
  • Evaluate product code according to specifications.
  • Create logs to document testing phases and defects.
  • Report bugs and errors to development teams.
  • Help troubleshoot issues.
  • Experience in continuous performance testing practices.
  • Good Experience in SQL.
  • Must have strong analytical and problem solving skills.
  • Conduct post-release/ post-implementation testing.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Requirements:
  • Proven experience as a QA tester or similar role.
  • Experience in project management and QA methodology.
  • Familiarity with Agile frameworks and regression testing is a plus.
  • Ability to document and troubleshoot errors.
  • Hands on experience of test management software (e.g. qTest, Zephyr) and SQL.
  • Excellent communication skills.
  • Mobile app testing is a must.
  • Analytical mind and problem-solving aptitude.
  • Strong organizational skills.
  • B.Tech/MCA in Computer Science Engineering or a related field.
  • Must have experience in handling any of the payment gateway.
  • Should be having hands on knowledge on database testing, payment gateway (stripe) with MySQL.

Quality Auditor

6 Openings
Experience:

2-6 Years

Early Morning / Afternoon / Night Shift

We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.

Responsibilities:
  • Performs call monitoring and provides feedback to the Executives .
  • Uses quality monitoring data management system to compile and track performance at team and individual level.
  • Coordinates and facilitates call calibration sessions for Executives.
  • Performs & monitors customer care email responses.
  • Provides actionable data to various internal support groups as needed.
  • Coordinates and facilitates call calibration sessions for Executives.
  • Provides feedback to executives, team leaders and managers.
  • Prepares and analyzes internal quality reports for management reviews.
  • Perform other duties as assigned.
  • Evaluate processes for compliance with quality requirements.
  • Assists with feedback and training of individuals who have contact with customers.
Requirements:
  • Must have minimum 2 years of experience in international call auditing.
  • Must have worked in the International process for at least 2 years as a Quality Auditor.
  • Should have given one to one feedback.
  • Should have given feedback to Voice , Email and Chat executives.
  • Knowledge of Quality tools.
  • Must possess Excellent Communication Skills.
  • A Bachelor’s Degree.

Social Media Marketer

1 Opening
Experience:

2-8 Years

Night Shift

We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts.

Responsibilities:
  • Contributes to marketing strategy by leveraging social media to identify and acquire customers.
  • Obtains market share by developing social media marketing plans and programs for each product and directing promotional support.
  • Maintains online relations with customers by organizing and developing specific customer-relations programs.
  • Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
  • Monitor growth - organic & paid, and user engagement as well as suggest content optimization.
  • Set up and optimize company pages within each platform to increase the visibility of the company’s social content.
  • Develops new approaches for market development, acquiring and analyzing data, and consulting with internal and external sources.
  • Maintains research database by identifying and assembling marketing information.
  • Work closely with the content and creative team to ensure regular posting of engaging content for all social media platforms.
Requirements:
  • Knowledge and experience in handling all social media platforms.
  • Demonstrable experience in leading and managing SMM, marketing database, and social media advertising campaigns.
  • Solid knowledge of website, advertisement, and marketing analytics tools (e.g., Google Analytics, FB Ad Manager, Linkedin Ads, etc.).
  • Up to date with the latest features and trends in order to adapt them for our social media accounts.

Sr. System Administrator

1 Opening
Experience:

5-15 Years

Day Shift (Flexible)

We are looking for a System Administrator to design, implement, maintain, and support our growing network infrastructure. As a system administrator, you’ll have responsibility for setting up, developing, and maintaining computer networks within an organization or between organizations. You will offer support to users, who can be staff, clients, customers, and suppliers, and troubleshoot any problems that arise. You will also be managing the network team. You may, in some cases, also be involved in designing new networks. Your aim is to ensure the integrity of high availability network infrastructure to provide maximum performance for your users. Networks can include Computers, Voice, Firewalls.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for a System Administrator to design, implement, maintain, and support our growing network infrastructure. As a system administrator, you’ll have responsibility for setting up, developing, and maintaining computer networks within an organization or between organizations. You will offer support to users, who can be staff, clients, customers, and suppliers, and troubleshoot any problems that arise. You will also be managing the network team. You may, in some cases, also be involved in designing new networks. Your aim is to ensure the integrity of high availability network infrastructure to provide maximum performance for your users. Networks can include Computers, Voice, Firewalls.

Responsibilities:
  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
  • Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
  • Monitor network engineering performance and ensuring system availability and reliability.
  • Monitor system resource utilization, trending, and capacity planning.
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation.
  • Undertake capacity management and audit of IP addressing and hosted devices within the organization.
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
  • Supervision of the IT Team.
  • Upgradation of the network infrastructure as and when required.
Requirements:
  • Proven hands-on network engineering experience.
  • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
  • Worked on IT asset management.
  • Good knowledge of at least one scripting language.
  • Solid understanding of the OSI or TCP/IP model.
  • Good experience in Hardware troubleshooting.
  • Knowledge of system security techniques.
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools.
  • Hands-on experience in ubuntu/Linux installation and software configuration.
  • Experience in voice call troubleshooting.
  • Good problem-solving and communication skills.
  • Team management abilities.

Team Lead – Inside Sales

3 Openings
Experience:

5-7 Years

Early Morning / Afternoon / Night Shift

The leader of the sales department is the glue that keeps the sales staff together, provides the manager with the preparation and inspiration to achieve selling goals. Typically, the work environment is fast-paced, and the team leader often moves from one task to another, answering questions, holding meetings, delegating responsibilities, and acting as an encouraging voice.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

The leader of the sales department is the glue that keeps the sales staff together, provides the manager with the preparation and inspiration to achieve selling goals. Typically, the work environment is fast-paced, and the team leader often moves from one task to another, answering questions, holding meetings, delegating responsibilities, and acting as an encouraging voice.

Responsibilities:
  • Manage the inside sales representatives team.
  • Set and track sales targets for your team.
  • Suggest and implement improvements in the sales administration process.
  • Coordinate department projects to meet deadlines.
  • Report on sales metrics and suggest improvements.
  • Prepare monthly, quarterly, and annual sales forecasts.
  • Use customer feedback to generate ideas about new features or products.
  • Research and discover methods to increase customer engagement.
  • Ensure sales, finance, and legal policies and procedures are met.
  • Build an open-communication environment for your team.
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales.
Requirements:
  • Must have minimum 1 year of team leading experience in US sales.
  • Proven work experience as an Inside sales manager.
  • Hands-on experience with CRM software and MS Excel.
  • In-depth understanding of the sales administration process.
  • Excellent interpersonal and team management skills.
  • Strong analytical and organizational skills.
  • Numerical abilities and problem-solving attitude.
  • BSc degree in Sales, Business Administration, or relevant field.

Technical Writer

2 Openings
Experience:

2- 6 years

Day Shift

The Technical Writer will consult with technical staff to prepare technical and end-user documentation for software. Additionally, you’ll develop and promote the adoption of documentation templates for the system, database, and program information. This role will function as a primary writer—responsible for deliverables of substantial scope and complexity.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

The Technical Writer will consult with technical staff to prepare technical and end-user documentation for software. Additionally, you’ll develop and promote the adoption of documentation templates for the system, database, and program information. This role will function as a primary writer—responsible for deliverables of substantial scope and complexity.

Responsibilities:
  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Gather and analyze technical and product information from various sources to document new or changing product functionality.
  • Write, format, edit, review, and proof procedural and technical information for technical and non-technical users.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Maintain a library of application documentation, cataloging it for internal and/or external use.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent look and feel.
Requirements:
  • Bachelor’s degree in a relevant technical field.
  • Minimum 2 years of relevant experience.
  • Experience using XML or similar tools to create documentation.
  • Knowledge of OpenAPI v3(Swagger) is a plus.
  • Previous software development experience.
  • Firm understanding of the systems development life cycle (SDLC).
  • Superior written and verbal communication skills, with a keen eye for detail.
  • Should be familiar with technical terminology.
  • Refine content and should have good research ability.
  • Strong written and verbal communications and experience working with content in multiple mediums.

WordPress Developer

1 Opening
Experience:

2-8 years

Day Shift

We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins. We are expecting you to have a strong understanding of latest industry trends and content management systems.

Salary:

No Bar For Deserving Candidate

Location:

Bestech Business Tower, Mohali

Job Description:

We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins. We are expecting you to have a strong understanding of latest industry trends and content management systems.

Responsibilities:
  • Designing and implementing new features and functionality.
  • Establishing and guiding the website’s architecture.
  • Ensuring high-performance and availability, and managing all technical aspects of the CMS.
  • Helping formulate an effective, responsive design and turning it into a working theme and plugin.
Requirements:
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  • Experience building user interfaces for websites and/or web applications.
  • Experience designing and developing responsive design websites.
  • Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
  • Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
  • Ability to convert comprehensive layout and wireframes into working HTML pages.
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
  • Proficient understanding of code versioning tools {{such as Git}}.
  • Strong understanding of PHP back-end development and good knowledge of SQL Database(MySQL).

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