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Job Openings

Let's work together

Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players.

Benefits & Perks
  • Awesome office space
  • Daily meals in Bridging for day & night shifts
  • Quarterly events and Rewards & Recognitions

Success starts with having the right people. At Bridging, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Bridging to sustain high levels of profitability and success while evolving along with the Internet for almost a decade!

Collection Officer

2 Openings
Experience:

2-8 Years

Night Shift

We are looking for a candidate who is mature, understands the criticality of the job, have the ability to speak persuasively and listen critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result oriented person who can look forward to a rewarding job and fair earnings.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a candidate who is mature, understands the criticality of the job, have the ability to speak persuasively and listen critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result oriented person who can look forward to a rewarding job and fair earnings.

Responsibilities:
  • To call and follow up on allocated cases under the overdue payments.
  • Review, follow and update all the allocated cases. Collect payments and curb the overdue payment accounts.
  • Follow the standard operating procedures as set up by the company.
  • Seek HELP, ASK wherever in doubt & ESCALATE wherever required.
  • Ability to multitask and meet deadlines. Prioritize tasks to ensure the successful completion of each debt collection attempt. Achieve the targeted resolution in respective buckets every month as set by the business.
  • Handle the queries of doctors and patients.
Requirements:
  • Ability to negotiate with clients and resolve conflicts.
  • Must have minimum 2 years experience in US Collection Officer.

Customer Support Associate

3 Openings
Experience:

0-5 years

Night Shift

We are hiring for a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are hiring for a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Requirements:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize and manage time effectively

Customer Support Manager \ Ops Manager

1 Opening
Experience:

8+ years

Night Shift

We are looking for a skilled Support Manager who can lead our representatives to better performance and improve service quality. The Support Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a skilled Support Manager who can lead our representatives to better performance and improve service quality. The Support Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.

Responsibilities:
  • Hiring, training, coaching, and leading call center representatives as they provide support for customers.
  • Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives ∙
  • Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees.
  • Assisting other management team members in identifying trends and establishing call center goals.
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
  • Taking on other tasks or projects to support employees, other managers, and call center operations.
Requirements:
  • A bachelor degree or equivalent
  • More education or experience in a related field may be preferred.
  • Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills
  • Knowledge of management principles and familiarity with company products, services, and policies
  • Strong coaching and leadership skills, ability to motivate employees.
  • Decisiveness and attention to detail.
  • Proficiency with necessary technology, including computers, software applications, phone systems, MS Excel etc.
  • Polite, professional phone voice.

DevOps Engineer

1 Opening
Experience:

2-5 years

Rotational Shift (Day/Night)

We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs.

Responsibilities:
  • Deploy updates and fixes
  • Provide Level 2 technical support
  • Build tools to reduce occurrences of errors and improve customer experience
  • Develop software to integrate with internal back-end systems
  • Perform root cause analysis for production errors
  • Investigate and resolve technical issues
  • Develop scripts to automate visualization
  • Design procedures for system troubleshooting and maintenance.
  • Utilize various open source technologies
  • Knowledge of one cloud platform: AWS, Linux operating system.
  • Good hands-on knowledge of Configuration Management and Deployment tools
  • Proficient in scripting, and Git and Git workflows.
  • Experience in developing Continuous Integration/ Continuous Delivery .
Requirements:
  • Bachelor’s Degree or MS in Engineering or equivalent
  • 2+ years of experience in managing Linux based infrastructure
  • Hands-on experience at handling AWS Software.
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Interpersonal and communication skills

Full Stack Developer

2 Openings
Experience:

4-8 years

Day Shift

We are looking for a Full Stack Developer who must have knowledge in all software development. He will be working with other developers, collaborating on the various layers of the infrastructure for our product.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a Full Stack Developer who must have knowledge in all software development. He will be working with other developers, collaborating on the various layers of the infrastructure for our product.

Responsibilities:
  • Developing front end & back end website applications
  • Must have good experience in Angular and Node js framework
  • Designing user interactions on web pages
  • Creating servers and databases for functionality
  • Ensuring cross-platform optimization for mobile phones and websites
  • Work independently or with minimal supervision and utilize knowledge, experience and judgment to accomplish well-defined goals
  • Experience in front end technologies like Angular
  • Hands-on experience in HTML, CSS, Javascript
  • Develop and maintain applications passing through all stages
  • Suggest, plan and implement software improvements and upgrades
  • Design overall architecture of the web application
  • Understanding and implementation of security and data protection
  • Development experience for both mobile and desktop
  • Knowledge of code versioning tools
Requirements:
  • Validating user actions on the client-side and providing responsive feedback.
  • Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed.
  • Creating custom, general use modules and components which extend the elements and modules.
  • Experience with building the infrastructure for serving the front-end app and assets.
  • Architecting and automating the build process for production, using task runners or scripts
  • Hands-on experience in object-oriented application building in a professional environment.
  • Agile/Scrum development cycle understanding.
  • Thorough understanding of relational databases such as MySQL or Node JS, Angular JS, CSS, HTML5.
  • Excellent coding skill in Node.js, JavaScript, Python
  • Proficiency in a Linux environment.
  • Knowledge working closely with git.

Inside Sales (English/French/German Language Expert)

5 Openings
Experience:

1-8 Years

Night Shift

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success.

Responsibilities:
  • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
  • Understand customer needs and requirements.
  • Close sales and achieve quarterly quotas.
  • Assesses competitors by analysing and summarising competitor information and trends and identifying sales opportunities.
  • Research accounts, identify key players and generate interest.
  • Maintain and expand your database of prospects within your assigned territory.
  • Perform effective online demos to prospects.
Requirements:
  • Proven inside sales experience.
  • Track record of over-achieving quota.
  • Strong phone presence and experience in B2B US sales.
  • Proficient with corporate productivity and web presentation tools.
  • Experience working with Salesforce.com or similar CRM.
  • Excellent verbal and written communications skills.
  • Strong listening and presentation skills.
  • Ability to multitask, prioritise, and manage time effectively.

Marketing Analyst

2 Openings
Experience:

3-8 years

Day Shift

As a Digital Marketing Analyst, you will be responsible for analyzing our digital marketing campaigns and strategies, identifying trends, and providing actionable insights to optimize our online presence and achieve our marketing goals. You will work closely with the marketing team to refine digital marketing efforts based on data-driven decisions.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

As a Digital Marketing Analyst, you will be responsible for analyzing our digital marketing campaigns and strategies, identifying trends, and providing actionable insights to optimize our online presence and achieve our marketing goals. You will work closely with the marketing team to refine digital marketing efforts based on data-driven decisions.

Responsibilities:
  • Analyze Digital Data: Collect and analyze data from various digital channels, including websites, email campaigns, paid ads, and social media, to evaluate the effectiveness of marketing strategies.
  • Report Generation: Develop regular reports on marketing campaign performance, including web traffic, lead generation, SEO effectiveness, and return on investment (ROI).
  • Conversion Optimization: Identify opportunities to optimize user experience and increase the effectiveness of digital marketing efforts to improve conversion rates.
  • Market Research: Conduct market research to understand industry trends and the competitive landscape to inform marketing strategies.
  • Collaborate with Marketing Team: Work closely with the marketing team to create cohesive strategies that align with business objectives. Provide analytical support to guide decision-making processes.
  • SEO and SEM Campaigns: Monitor and analyze SEO and SEM campaigns and provide recommendations for improvement.
  • A/B Testing and Analytics: Design and implement A/B testing procedures to identify optimal online content and advertising approaches.
  • Tool Proficiency: Utilize advanced digital analytics and data visualization tools such as Google Analytics, SEMrush, Tableau, etc., to create insightful reports.
  • Predictive Analysis: Use predictive analytics to forecast marketing trends and consumer behavior.
  • Stakeholder Reporting: Present findings and recommendations to stakeholders and senior management in a clear and concise manner.
Requirements:
  • Bachelor’s degree in Marketing, Statistics, Computer Science, or a related field.
  • Proven experience as a Digital Marketing Analyst or similar role.
  • Strong analytical skills and experience with reporting and data analysis.
  • Proficiency in digital analytics software (e.g., Google Analytics) and other tools such as SEMrush, Moz, or similar.
  • Knowledge of search engine optimization (SEO) and pay-per-click (PPC) strategies.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively across various departments.
  • Detail-oriented with strong organizational skills.
  • Experience with customer relationship management (CRM) systems.
  • Advanced certification in Google Analytics or AdWords.
  • Experience in SQL, Python, or R for data analysis.

Motion Graphic Designer

1 Opening
Experience:

5-7 years

Day Shift

We are seeking a creative and organized professional to serve as Motion Graphic Designer and Video Editor (“Designer/Editor”). The motion graphic designer & video editor is charged with determining the best ways to visually represent the company’s creative products. It involves development of high-level creative concepts for design projects including branding, animations and infographics for video, print and social media outlets.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are seeking a creative and organized professional to serve as Motion Graphic Designer and Video Editor (“Designer/Editor”). The motion graphic designer & video editor is charged with determining the best ways to visually represent the company’s creative products. It involves development of high-level creative concepts for design projects including branding, animations and infographics for video, print and social media outlets.

Responsibilities:
  • Design visual content for digital applications that is on-brand, reinforces our status and reputation, and is appropriate for our various audiences
  • Create infographics and presentation materials to simplify communication of complex concepts and data
  • Edit video clips for use on social media platforms
  • Create short videos to highlight, recap, and promote various endeavors and events
  • Optimize graphics and video content for social media platforms
  • Work autonomously and develop high-quality concepts with minimal instruction
  • Manage timelines and prioritization of workload, and know when to ask for direction
  • Assist team in developing and executing communications plans
  • Provide technical support for design- and video-related efforts
  • Design and layout of essential business materials (e.g. business cards, presentations)
  • Maintain organized content files, and help to organize and archive existing video and graphics files
Requirements:
  • Bachelor's Degree into related field, or demonstrated success in relevant professional fields
  • Strong visual communications skills, including the ability to communicate complex concepts and data through images
  • Solid verbal and written communication skills
  • Thorough knowledge of Adobe Creative Suite (mainly InDesign, Illustrator, Premiere, and Photoshop),
  • Familiarity with best practices for graphics and video content on social media platforms (YouTube, Facebook, Twitter, Instagram)
  • Technically proficient with the ability to troubleshoot and problem-solve
  • Ability to work independently as well as collaboratively with colleagues
  • Flexibility in working with new issues, topics, and approaches

Paralegal

1 Opening
Experience:

2-7 Years

Night Shift

Paralegal Person's job is assisting with case planning, development, and management, legal research, interviews clients, gathering facts and retrieve information, drafts and analyzes legal documents and collects, compiles and utilizes technical information, to make recommendations to an attorney.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

Paralegal Person's job is assisting with case planning, development, and management, legal research, interviews clients, gathering facts and retrieve information, drafts and analyzes legal documents and collects, compiles and utilizes technical information, to make recommendations to an attorney.

Responsibilities:
  • Drafting legal documents, formal discovery requests, notices, interrogatories, motions and summarizing depositions.
  • Assisting with locating and contracting witnesses, arranging for the interview and evaluating of witnesses,drafting witness declarations in proceedings and pretrial statements and assisting with the preparation of witness testimony.
  • Compiling and organizing trail notebooks, exhibits and files and coordinating the scheduling of witnesses, assisting attorneys with witness issues and note taking at State Bar trails.
  • Drafting formal discovery requests and responses, including special interrogatories, requests for admissions, production demands, deposition notices and motions to compel for the attorney.
  • Case management by organizing and maintaining legal documents, case files, and evidence. They may also schedule meetings, hearings, and court dates, and ensure deadlines are met.
  • Analyzing records and disciplinary files and making recommendations to the attorney as to the disposition of files.
  • Performing legal research including statutory and case law and drafting forms, research memoranda, proposed rules, order and other documents.
  • Preparing summaries of depositions and court transcripts and witness testimony.
  • Performing a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described.
Requirements:
  • Associate degree or diploma in Paralegal Studies or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position.
  • He must be acquainted with the US/Federal laws.
  • Excellent verbal and written communication skills
  • Understanding of legal language and principles, research methods, court pleadings and processes, and other related matters.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem solving skills
  • Proficient with Microsoft Office Suite / Google Office Suite or related software.

UI/UX Designer

1 Opening
Experience:

3-8 years

Day Shift

We are looking for a UX Designer to design software and platforms that meet people’s needs. Candidates will combine interfaces and workflows to enhance user experience. In this role, Candidate should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential. Ultimately, Candidate will make our product more user-friendly and intuitive to attract and retain customers.

Salary:

No Bar For Deserving Candidate

Location:

CP- 67, Mohali

Job Description:

We are looking for a UX Designer to design software and platforms that meet people’s needs. Candidates will combine interfaces and workflows to enhance user experience. In this role, Candidate should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential. Ultimately, Candidate will make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities:
  • Understand product specifications and user psychology
  • Conduct concept and usability testing and gather feedback.
  • Create personas through user research and data.
  • Develop wireframes and prototypes around customer needs
  • Find creative ways to solve UX problems (e.g. usability, findability).
  • Work with UI designers to implement attractive designs.
  • Communicate design ideas and prototypes to developers.
Requirements:
  • Proven 3+ years of experience as a UX Designer, UI Designer or similar role
  • Strong portfolio of design projects
  • Proficient in design software (e.g. Figma, Sketch, Illustrator)
  • Basic Knowledge of HTML/CSS
  • Problem-solving aptitude.

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